
There’s few bugs I’ve reported, hopefully, soon they’ll be fixed.
Anyway, I’ve few suggestions-
If starting loading screen can be shortened that’d be awesome ‘cause it takes a bit long. (App)
Like the app has customisation ability, the website doesn’t have that for each platforms. I’d love to see that added.
The site doesn’t have an option to upload custom thumbnail.
The default thumbnail that it let’s you select are like 5/10 frames apart. If the thumbnail selection UI is like YouTube shorts’ thumbnail ui then it’d be more convenient.
Adding music directly from Publer app would be more convenient for platforms like Facebook, Instagram, Tiktok and YouTube.
That’s all I’ve for now! If I’ve more, I’ll suggest. Thanks!

Hi Mithila,
Thank you so much for your detailed feedback and suggestions!
Let me share a quick note on the points you mentioned:
Loading time: We’re not facing any issues on our end. Would you be able to contact us on the live chat or [email protected] with a screen-recording of the issue?
Customization on the web: Here’s how you can customize the posts for all social accounts: https://help.publer.com/en/article/how-to-customize-posts-for-each-social-network-1cgw0wg/
Custom thumbnails on the web: Currently, you can upload custom thumbnails for platforms like Facebook Pages, Instagram Reels, LinkedIn, Pinterest, and YouTube (non-Shorts), but it’s not available yet across all platforms on the web due to API limitations on their end.
More info here:
How to set a custom thumbnail for a video — https://help.publer.com/en/article/how-to-set-a-custom-thumbnail-for-a-video-4d7i7q/
Thumbnail selection UI: Please elaborate more on the details of how you want the thumbnail selection to look like and make sure to add a new request for it.
Adding music: Currently, adding music directly to posts via Publer isn’t possible for most post types due to API limitations from social networks. However, you can add music to Reels and Stories by using the push-notification method.
Thanks again!


Hi! Can I know how to do the push-notification method?
I think, that’s not customisation for web because my interface is not like that. I sometimes use the web version from phone.

Yes, here’s an example: https://publer.com/help/en/article/how-to-add-trending-audio-to-instagram-reels-9vehbt/
As for the customization, what are you trying to achieve in Publer?