short link#2377

Sometimes my link isnt shortened. I dont know why, the option is on.

Hello Lea,

First, make sure that the link shortener is properly connected to your social account. You can check this by going to Social Accounts, selecting your account, and then checking the URL Settings. Make sure that the option to “Shorten any link” is enabled.

If the settings look correct, it’s possible that you’ve reached your plan’s limit. If you’re on a free plan, there might be a cap on the number of links you can shorten. You can check your shorteners’ plan details or consider upgrading if needed.

If you’re still facing issues please contact us on the Live Chat or at [email protected] with more details.

Thank you!